5/26 大學圖書館課堂心得

1. Setting up access to content so that it’s easier to find and use – Access routes and all the various vendor platforms are a really complex landscape for both readers and the librarians who need to make sense of it all.
2. Understanding their institution’s usage vs peer institutions – Is the usage their content is getting ‘good’ or ‘bad’ versus other institutions with a similar profile?  What should be done to make it better?
3. Demonstrating how the content they’ve bought has impacted on the outcomes of the institution – How can the library prove that it helped to produce a better student, bring in grant funding, make a discovery, secure a patent?  Demonstrating the value proposition to those that hold the purse strings is really critical.
4. How they can best present the nuances of licensing models to their patrons and upper management – Digital licensing models are complex and explaining these can be difficult to those who are not steeped in them. 
5. Embedding their services fully in the researcher and student workflow – To do this successfully they also need to intimately understand the needs and behavior of their users and the point of interactions with the library service.  How do you deliver relevant information at the point of need with a service which makes a real difference to people’s daily lives?
6. Supporting author/researcher education, especially early career researchers – Librarians are increasingly acting as knowledge consultants within their organizations and are called upon to deliver training to early year researchers which goes beyond the normal research skills training.  This might include training on understanding copyright, how to write a grant proposal, how to get OA funds and include them in grant applications, how to get published in the best journals, etc.
7. Developing their role with research data management tools – Is the library best placed within the institution to support the data curation and research management behaviors of the departments and the labs they support?  If not libraries, then who?
8. Evolving their roles and capabilities as librarians – Supporting the mixed economy of subscriptions plus Open Access and delivering on the expanding knowledge consultancy needs of their organizations requires a reconfiguring of librarian roles in a time of tighter resource.
9. How should they reconfigure library policies to accommodate the mixed economy and the new realities – If they buy ebooks should they also buy print?  How much should be apportioned to demand driven acquisition?  Should they be buying textbooks at all?  Is it the library’s role to administer OA fees?  All these new issues are still being worked out and there is plenty of experimentation still going on.